Check the FAQ’s below or contact us.
Check out our FAQs below. There you will find answers to almost all queries and it’s super easy to use too. If you need extra support, send us a message below, and one of our team members will answer all of your questions and help with any problems you may have. Our support staff are available over email Monday – Friday. They will respond to your ticket within 24 hours (not including weekends)
We test all our clothes and accessories to ensure they fit all major 18″ doll brands from American Girl Doll to Our Generation and many more. If our clothes and accessories don’t fit your doll please let us know and we can fix this for you.
Our orders are shipped from Charleston, South Carolina USA. We only ship within the USA currently.
We know dolls fans can be 3 or 93! There is no age limit to loving dolls. Forever Dolls Club clothes and accessories are suitable for ages 3 and up.
Our flat rate USA shipping is $9.
After an order is shipped, you will receive a tracking email to the email you provided when ordering. You may need to check that these emails are not sent to your spam folder. Please click the tracking link in your shipping confirmation email to check the status of your package and see if there were any carrier issues or delays. Please allow 3-10 business days for packages to arrive. Please contact us at hello@foreverdollsclub.com if your package does not arrive within this time.
If you need extra support, send us a message below, and one of our team members will answer all of your questions and help with any problems you may have. Our support staff are available over email Monday – Friday. They will respond to your ticket within 24 hours (not including weekends)
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